Our goal is to make the admission process as quick and easy as possible for the patient at Pointe Coupee General Hospital. The following items and information will be requested upon your arrival:
Medical insurance card(s)
The insurance policy holder driver's license or photo identification card of the patient and policy holder
Emergency contact information of someone outside your home
Contact information for your primary care physician and specialists
Social security number
Copy of advance medical directive or living will
Pointe Coupee General Hospital does not discriminate on the basis of race, color, national origin, religion or financial status. Any further questions asked during the admission process are not intended as an invasion of privacy but are either necessary in providing healthcare to you and/or mandated by law. All admissions to the hospital are completed through the registration desk located in the Emergency Department.
Please notify the hospital staff if you are in need of interpretive services.
All personal electrical equipment must be inspected by the Maintenance Department prior to use to ensure it is working properly and will not interfere with hospital equipment. Promptly inform the staff of any equipment in your room that is not properly working.
Pointe Coupee General Hospital is a tobacco-free facility. Smoking is prohibited on the hospital’s campus. This includes e-cigarettes. If you smoke and need assistance with quitting, talk to a nurse about our smoking cessation program.
Express Concerns, Complaints, or Grievances
To express concerns, complaints, and/or grievances about any aspect of your care, treatment, and/or services please contact us.
If you feel you have not received a resolution by contacting us, you may file a complaint or grievance with:
Department of Health and Hospitals Hospital
Complaint Desk, Health Standards Section
P.O. Box 3767
Baton Rouge, LA 70821
Medicare beneficiaries may call (800) 433-4958.